Atleast 2-3 years of relevant experience working in large scale email and
collaboration technology roles with evidence of experience of on-premise Microsoft
Exchange operations at scale and more recent M35 experience

Must have experience in supporting Exchange 2019 on-prem / M365 Exchange
Online (Hybrid) / AAD Connect.

Experience with supporting anti-spam filtering, logging, email tracking, and transport
rules.

Understanding of email security standards like SPF/DKIM/DMARC.

Understanding of EOP, and SMTP email gateways. Experience with Kemp
Loadbalancer and Retarus email gateway is a plus.

perform scripting administration tasks and reporting using Powershell. Develop
scripts for automating processes within the environment.

Manage problem resolution to satisfactory completion by keeping abreast of
assigned tickets and following the proper escalation processes via the ticketing
system

Knowledge of on-prem email server maintenance and scheduled patching process.
Knowledge and use of ITIL Processes and Service management toolsets such as
ServiceNow

Customer and client-focused excellent communication skis.