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// For IE<=8 session_cache_limiter("must-revalidate"); session_start();
session_start - [internal], line ??
CakeSession::_startSession() - CORE/Cake/Model/Datasource/CakeSession.php, line 614
CakeSession::start() - CORE/Cake/Model/Datasource/CakeSession.php, line 190
CakeSession::read() - CORE/Cake/Model/Datasource/CakeSession.php, line 359
SessionComponent::read() - CORE/Cake/Controller/Component/SessionComponent.php, line 71
JobsController::beforeFilter() - APP/Controller/JobsController.php, line 34
call_user_func - [internal], line ??
CakeEventManager::dispatch() - CORE/Cake/Event/CakeEventManager.php, line 248
Controller::startupProcess() - CORE/Cake/Controller/Controller.php, line 670
Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 184
Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 162
[main] - APP/webroot/index.php, line 109
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Cache::write() - CORE/Cake/Cache/Cache.php, line 310
I18n::translate() - CORE/Cake/I18n/I18n.php, line 174
__d - CORE/Cake/basics.php, line 616
Cache::write() - CORE/Cake/Cache/Cache.php, line 308
I18n::translate() - CORE/Cake/I18n/I18n.php, line 174
__d - CORE/Cake/basics.php, line 616
AuthComponent::_setDefaults() - CORE/Cake/Controller/Component/AuthComponent.php, line 377
AuthComponent::startup() - CORE/Cake/Controller/Component/AuthComponent.php, line 294
ObjectCollection::trigger() - CORE/Cake/Utility/ObjectCollection.php, line 132
call_user_func - [internal], line ??
CakeEventManager::dispatch() - CORE/Cake/Event/CakeEventManager.php, line 248
Controller::startupProcess() - CORE/Cake/Controller/Controller.php, line 671
Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 184
Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 162
[main] - APP/webroot/index.php, line 109
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Cache::write() - CORE/Cake/Cache/Cache.php, line 310
I18n::translate() - CORE/Cake/I18n/I18n.php, line 174
__d - CORE/Cake/basics.php, line 616
AuthComponent::_setDefaults() - CORE/Cake/Controller/Component/AuthComponent.php, line 377
AuthComponent::startup() - CORE/Cake/Controller/Component/AuthComponent.php, line 294
ObjectCollection::trigger() - CORE/Cake/Utility/ObjectCollection.php, line 132
call_user_func - [internal], line ??
CakeEventManager::dispatch() - CORE/Cake/Event/CakeEventManager.php, line 248
Controller::startupProcess() - CORE/Cake/Controller/Controller.php, line 671
Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 184
Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 162
[main] - APP/webroot/index.php, line 109
Warning (512): _cake_model_ cache was unable to write 'default_intecareers_list' to File cache [CORE/Cake/Cache/Cache.php, line 310]
Cache::write() - CORE/Cake/Cache/Cache.php, line 310
DataSource::listSources() - CORE/Cake/Model/Datasource/DataSource.php, line 109
Mysql::listSources() - CORE/Cake/Model/Datasource/Database/Mysql.php, line 189
Model::setSource() - CORE/Cake/Model/Model.php, line 1113
Model::getDataSource() - CORE/Cake/Model/Model.php, line 3243
Model::_findCount() - CORE/Cake/Model/Model.php, line 2795
Model::buildQuery() - CORE/Cake/Model/Model.php, line 2732
Model::find() - CORE/Cake/Model/Model.php, line 2691
Model::exists() - CORE/Cake/Model/Model.php, line 2606
JobsController::jobdetails() - APP/Controller/JobsController.php, line 314
ReflectionMethod::invokeArgs() - [internal], line ??
Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 486
Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 187
Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 162
[main] - APP/webroot/index.php, line 109
Warning (512): _cake_model_ cache was unable to write 'default_intecareers_list' to File cache [CORE/Cake/Cache/Cache.php, line 310]
Cache::write() - CORE/Cake/Cache/Cache.php, line 310
DataSource::listSources() - CORE/Cake/Model/Datasource/DataSource.php, line 109
Mysql::listSources() - CORE/Cake/Model/Datasource/Database/Mysql.php, line 206
Model::setSource() - CORE/Cake/Model/Model.php, line 1113
Model::getDataSource() - CORE/Cake/Model/Model.php, line 3243
Model::_findCount() - CORE/Cake/Model/Model.php, line 2795
Model::buildQuery() - CORE/Cake/Model/Model.php, line 2732
Model::find() - CORE/Cake/Model/Model.php, line 2691
Model::exists() - CORE/Cake/Model/Model.php, line 2606
JobsController::jobdetails() - APP/Controller/JobsController.php, line 314
ReflectionMethod::invokeArgs() - [internal], line ??
Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 486
Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 187
Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 162
[main] - APP/webroot/index.php, line 109
Warning (512): _cake_model_ cache was unable to write 'default_intecareers_jobs' to File cache [CORE/Cake/Cache/Cache.php, line 310]
Cache::write() - CORE/Cake/Cache/Cache.php, line 310
DataSource::_cacheDescription() - CORE/Cake/Model/Datasource/DataSource.php, line 309
DataSource::describe() - CORE/Cake/Model/Datasource/DataSource.php, line 134
Mysql::describe() - CORE/Cake/Model/Datasource/Database/Mysql.php, line 303
Model::schema() - CORE/Cake/Model/Model.php, line 1322
Model::getColumnType() - CORE/Cake/Model/Model.php, line 1359
DboSource::_parseKey() - CORE/Cake/Model/Datasource/DboSource.php, line 2565
DboSource::conditionKeysToString() - CORE/Cake/Model/Datasource/DboSource.php, line 2520
DboSource::conditions() - CORE/Cake/Model/Datasource/DboSource.php, line 2403
DboSource::buildStatement() - CORE/Cake/Model/Datasource/DboSource.php, line 1720
DboSource::generateAssociationQuery() - CORE/Cake/Model/Datasource/DboSource.php, line 1517
DboSource::read() - CORE/Cake/Model/Datasource/DboSource.php, line 1079
Model::find() - CORE/Cake/Model/Model.php, line 2696
Model::exists() - CORE/Cake/Model/Model.php, line 2606
JobsController::jobdetails() - APP/Controller/JobsController.php, line 314
ReflectionMethod::invokeArgs() - [internal], line ??
Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 486
Warning (512): _cake_model_ cache was unable to write 'default_intecareers_jobs' to File cache [CORE/Cake/Cache/Cache.php, line 310]
Cache::write() - CORE/Cake/Cache/Cache.php, line 310
DataSource::_cacheDescription() - CORE/Cake/Model/Datasource/DataSource.php, line 309
Mysql::describe() - CORE/Cake/Model/Datasource/Database/Mysql.php, line 337
Model::schema() - CORE/Cake/Model/Model.php, line 1322
Model::getColumnType() - CORE/Cake/Model/Model.php, line 1359
DboSource::_parseKey() - CORE/Cake/Model/Datasource/DboSource.php, line 2565
DboSource::conditionKeysToString() - CORE/Cake/Model/Datasource/DboSource.php, line 2520
DboSource::conditions() - CORE/Cake/Model/Datasource/DboSource.php, line 2403
DboSource::buildStatement() - CORE/Cake/Model/Datasource/DboSource.php, line 1720
DboSource::generateAssociationQuery() - CORE/Cake/Model/Datasource/DboSource.php, line 1517
DboSource::read() - CORE/Cake/Model/Datasource/DboSource.php, line 1079
Model::find() - CORE/Cake/Model/Model.php, line 2696
Model::exists() - CORE/Cake/Model/Model.php, line 2606
JobsController::jobdetails() - APP/Controller/JobsController.php, line 314
ReflectionMethod::invokeArgs() - [internal], line ??
Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 486
Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 187
Warning (512): _cake_model_ cache was unable to write 'default_intecareers_resume_categories' to File cache [CORE/Cake/Cache/Cache.php, line 310]
Cache::write() - CORE/Cake/Cache/Cache.php, line 310
DataSource::_cacheDescription() - CORE/Cake/Model/Datasource/DataSource.php, line 309
DataSource::describe() - CORE/Cake/Model/Datasource/DataSource.php, line 134
Mysql::describe() - CORE/Cake/Model/Datasource/Database/Mysql.php, line 303
Model::schema() - CORE/Cake/Model/Model.php, line 1322
DboSource::fields() - CORE/Cake/Model/Datasource/DboSource.php, line 2295
DboSource::generateAssociationQuery() - CORE/Cake/Model/Datasource/DboSource.php, line 1527
DboSource::read() - CORE/Cake/Model/Datasource/DboSource.php, line 1072
Model::find() - CORE/Cake/Model/Model.php, line 2696
Model::read() - CORE/Cake/Model/Model.php, line 1527
JobsController::jobdetails() - APP/Controller/JobsController.php, line 321
ReflectionMethod::invokeArgs() - [internal], line ??
Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 486
Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 187
Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 162
[main] - APP/webroot/index.php, line 109
Warning (512): _cake_model_ cache was unable to write 'default_intecareers_resume_categories' to File cache [CORE/Cake/Cache/Cache.php, line 310]
Cache::write() - CORE/Cake/Cache/Cache.php, line 310
DataSource::_cacheDescription() - CORE/Cake/Model/Datasource/DataSource.php, line 309
Mysql::describe() - CORE/Cake/Model/Datasource/Database/Mysql.php, line 337
Model::schema() - CORE/Cake/Model/Model.php, line 1322
DboSource::fields() - CORE/Cake/Model/Datasource/DboSource.php, line 2295
DboSource::generateAssociationQuery() - CORE/Cake/Model/Datasource/DboSource.php, line 1527
DboSource::read() - CORE/Cake/Model/Datasource/DboSource.php, line 1072
Model::find() - CORE/Cake/Model/Model.php, line 2696
Model::read() - CORE/Cake/Model/Model.php, line 1527
JobsController::jobdetails() - APP/Controller/JobsController.php, line 321
ReflectionMethod::invokeArgs() - [internal], line ??
Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 486
Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 187
Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 162
[main] - APP/webroot/index.php, line 109
Warning (512): _cake_model_ cache was unable to write 'default_intecareers_countries' to File cache [CORE/Cake/Cache/Cache.php, line 310]
Cache::write() - CORE/Cake/Cache/Cache.php, line 310
DataSource::_cacheDescription() - CORE/Cake/Model/Datasource/DataSource.php, line 309
DataSource::describe() - CORE/Cake/Model/Datasource/DataSource.php, line 134
Mysql::describe() - CORE/Cake/Model/Datasource/Database/Mysql.php, line 303
Model::schema() - CORE/Cake/Model/Model.php, line 1322
DboSource::fields() - CORE/Cake/Model/Datasource/DboSource.php, line 2295
DboSource::generateAssociationQuery() - CORE/Cake/Model/Datasource/DboSource.php, line 1527
DboSource::read() - CORE/Cake/Model/Datasource/DboSource.php, line 1072
Model::find() - CORE/Cake/Model/Model.php, line 2696
Model::read() - CORE/Cake/Model/Model.php, line 1527
JobsController::jobdetails() - APP/Controller/JobsController.php, line 321
ReflectionMethod::invokeArgs() - [internal], line ??
Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 486
Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 187
Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 162
[main] - APP/webroot/index.php, line 109
Warning (512): _cake_model_ cache was unable to write 'default_intecareers_countries' to File cache [CORE/Cake/Cache/Cache.php, line 310]
Cache::write() - CORE/Cake/Cache/Cache.php, line 310
DataSource::_cacheDescription() - CORE/Cake/Model/Datasource/DataSource.php, line 309
Mysql::describe() - CORE/Cake/Model/Datasource/Database/Mysql.php, line 337
Model::schema() - CORE/Cake/Model/Model.php, line 1322
DboSource::fields() - CORE/Cake/Model/Datasource/DboSource.php, line 2295
DboSource::generateAssociationQuery() - CORE/Cake/Model/Datasource/DboSource.php, line 1527
DboSource::read() - CORE/Cake/Model/Datasource/DboSource.php, line 1072
Model::find() - CORE/Cake/Model/Model.php, line 2696
Model::read() - CORE/Cake/Model/Model.php, line 1527
JobsController::jobdetails() - APP/Controller/JobsController.php, line 321
ReflectionMethod::invokeArgs() - [internal], line ??
Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 486
Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 187
Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 162
[main] - APP/webroot/index.php, line 109
Warning (512): _cake_model_ cache was unable to write 'default_intecareers_locations' to File cache [CORE/Cake/Cache/Cache.php, line 310]
Cache::write() - CORE/Cake/Cache/Cache.php, line 310
DataSource::_cacheDescription() - CORE/Cake/Model/Datasource/DataSource.php, line 309
DataSource::describe() - CORE/Cake/Model/Datasource/DataSource.php, line 134
Mysql::describe() - CORE/Cake/Model/Datasource/Database/Mysql.php, line 303
Model::schema() - CORE/Cake/Model/Model.php, line 1322
DboSource::fields() - CORE/Cake/Model/Datasource/DboSource.php, line 2295
DboSource::generateAssociationQuery() - CORE/Cake/Model/Datasource/DboSource.php, line 1527
DboSource::read() - CORE/Cake/Model/Datasource/DboSource.php, line 1072
Model::find() - CORE/Cake/Model/Model.php, line 2696
Model::read() - CORE/Cake/Model/Model.php, line 1527
JobsController::jobdetails() - APP/Controller/JobsController.php, line 321
ReflectionMethod::invokeArgs() - [internal], line ??
Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 486
Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 187
Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 162
[main] - APP/webroot/index.php, line 109
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Cache::write() - CORE/Cake/Cache/Cache.php, line 310
DataSource::_cacheDescription() - CORE/Cake/Model/Datasource/DataSource.php, line 309
Mysql::describe() - CORE/Cake/Model/Datasource/Database/Mysql.php, line 337
Model::schema() - CORE/Cake/Model/Model.php, line 1322
DboSource::fields() - CORE/Cake/Model/Datasource/DboSource.php, line 2295
DboSource::generateAssociationQuery() - CORE/Cake/Model/Datasource/DboSource.php, line 1527
DboSource::read() - CORE/Cake/Model/Datasource/DboSource.php, line 1072
Model::find() - CORE/Cake/Model/Model.php, line 2696
Model::read() - CORE/Cake/Model/Model.php, line 1527
JobsController::jobdetails() - APP/Controller/JobsController.php, line 321
ReflectionMethod::invokeArgs() - [internal], line ??
Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 486
Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 187
Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 162
[main] - APP/webroot/index.php, line 109
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Cache::write() - CORE/Cake/Cache/Cache.php, line 310
DataSource::_cacheDescription() - CORE/Cake/Model/Datasource/DataSource.php, line 309
DataSource::describe() - CORE/Cake/Model/Datasource/DataSource.php, line 134
Mysql::describe() - CORE/Cake/Model/Datasource/Database/Mysql.php, line 303
Model::schema() - CORE/Cake/Model/Model.php, line 1322
Model::getColumnType() - CORE/Cake/Model/Model.php, line 1359
Model::getColumnType() - CORE/Cake/Model/Model.php, line 1370
DboSource::conditionKeysToString() - CORE/Cake/Model/Datasource/DboSource.php, line 2501
DboSource::conditions() - CORE/Cake/Model/Datasource/DboSource.php, line 2403
DboSource::buildStatement() - CORE/Cake/Model/Datasource/DboSource.php, line 1720
DboSource::generateAssociationQuery() - CORE/Cake/Model/Datasource/DboSource.php, line 1630
DboSource::read() - CORE/Cake/Model/Datasource/DboSource.php, line 1072
Model::find() - CORE/Cake/Model/Model.php, line 2696
Model::read() - CORE/Cake/Model/Model.php, line 1527
JobsController::jobdetails() - APP/Controller/JobsController.php, line 321
ReflectionMethod::invokeArgs() - [internal], line ??
Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 486
Warning (512): _cake_model_ cache was unable to write 'default_intecareers_jobs_skills' to File cache [CORE/Cake/Cache/Cache.php, line 310]
Cache::write() - CORE/Cake/Cache/Cache.php, line 310
DataSource::_cacheDescription() - CORE/Cake/Model/Datasource/DataSource.php, line 309
Mysql::describe() - CORE/Cake/Model/Datasource/Database/Mysql.php, line 337
Model::schema() - CORE/Cake/Model/Model.php, line 1322
Model::getColumnType() - CORE/Cake/Model/Model.php, line 1359
Model::getColumnType() - CORE/Cake/Model/Model.php, line 1370
DboSource::conditionKeysToString() - CORE/Cake/Model/Datasource/DboSource.php, line 2501
DboSource::conditions() - CORE/Cake/Model/Datasource/DboSource.php, line 2403
DboSource::buildStatement() - CORE/Cake/Model/Datasource/DboSource.php, line 1720
DboSource::generateAssociationQuery() - CORE/Cake/Model/Datasource/DboSource.php, line 1630
DboSource::read() - CORE/Cake/Model/Datasource/DboSource.php, line 1072
Model::find() - CORE/Cake/Model/Model.php, line 2696
Model::read() - CORE/Cake/Model/Model.php, line 1527
JobsController::jobdetails() - APP/Controller/JobsController.php, line 321
ReflectionMethod::invokeArgs() - [internal], line ??
Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 486
Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 187
Inersoft Careers:Jobs
Job Details
Quality Specialist
Test Engineer
Singapore
Singapore
2021-09-17 05:55:45
Job Description
The Quality Specialist will be primarily responsible for performing Quality transaction monitoring across the SMB Programs for internal stakeholders as well as external vendors in APAC. The person will be responsible for producing a high-level of market and quality insights, in collaboration with the respective Call Center's Quality Manager and PM to drive continuous improvement.
Ideal candidates will need to be proficient in both Customer Service and Sales environment as well as having a good understanding of the APAC market nuances in the specific market he/she is supporting in. Success in this position requires strong critical-thinking and problem-solving skills and the ability to thrive in a dynamic and changing environment. JOB DESCRIPTION • Perform audits on recorded client interactions and provide evaluation feedback through QMS • Conduct regular 1:1 or group calibration to ensure evaluations are aligned based on business requirements. • Support the business in managing and implementing Quality Management standards and processes that are aligned with the global standard and relevant to the local market nuances • Highlight trends and red flags to the business for better improvements • Ensure accurate maintenance of sample calls/chats library • Provide a bi-weekly QA dashboard highlighting QA audits completion and QA trends to all stakeholders.
1. Native Japanese speaking candidates with BPO call centre quality auditing exp. 2. Hire the candidates in Japan now and they will be working in Japan at present 3. Intersoft Singapore needs to process their Employment Pass 4. Candidates must relocate to Singapore once the pandemic is over & boarders are open 5. 3 candidates for this role. 6. We can directly find candidates from Singapore as well
Job Requirements
Requirement • Degree preferred or equivalent practical experience; • Minimum of 2 years Quality auditing experience in a call center environment • Has a clear understanding of Call Center’s quality framework and methodology. • Excellent interpersonal and communication skills. • Bilingual - Fluent in English and one other APAC language. (speaking and writing) • Self-motivated, entrepreneurial, and comfortable dealing with ambiguity. • Ability to work in a fast pace environment. • Strong attention to detail. • Coaching experience is a plus • Knowledge of digital advertising is a plus • Experience in performing Root Cause Analysis/drilldown is a plus
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DboSource::__destruct() - CORE/Cake/Model/Datasource/DboSource.php, line 3317
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