Job Description

・Duties include level 2 and 3 support of IT applications, products and services; configuring, installing, and securing computer hardware, software, servers and peripherals.
・Provide oversight to ensure that information systems and infrastructure are in accordance with defined requirements
・Work on-site and may be required to travel to locations to support meetings or other activities in support of assigned work
・Taking direction from the Operations manager, the incumbent provides a full range of services essential for the operation of client computers and peripherals that are maintained by Local Services.
・Configuring and supporting Windows based computers.
・Provide work guidance or orientation for non-routine procedures, complex issues, and implementation.

Job Requirements

・Japanese：N3〜
・English：can speak
・IT helpdesk experience

This position is for those who live in Japan

English Level

Business leve, TOEIC 735-860

Japanese Level

Daily conversation

仕事内容

・ITアプリケーション、製品、およびサービスのレベル2および3のサポート
・情報システムとインフラストラクチャのモニタリング
・クライアントPCと周辺機器の運用に必要なサービスの提供
・Windows PCの構築とサポート
・作業ガイダンスまたはオリエンテーションの提供

応募条件

・日本語：N3以上
・英語：スピーキング
・ITヘルプデスクの経験

日本在住の方に限ります。

英語能力

ビジネス会話 (TOEIC 735-860)

日本語能力

日常会話