Responsibilities for Sales Agent

• establish relationships with new customers
• maintain and grow relationships with existing customers
• strive to improve customer satisfaction through excellent customer service
• identify and respond to client needs
• keep a high level of knowledge about existing products and services, and learn about new products and services as they come in
• follow up on customer orders as necessary
• anticipate the needs of clients and address them accordingly
• meet with customers to determine their specific needs and wants, making suggestions as appropriate

Qualifications for Sales Agent

• excellent oral and written communication skills
• superior interpersonal skills
• ability to take initiative and work independently
• exceptional organizational skills
• good familiarity with word processing, spreadsheet and database applications
• 5+ years of experience in sales
• 3+ years of experience in the IT and Sofware industry
• strong knowledge of industry standards
• confident and charismatic approach to people