Job Responsibilities :
• Provide rotational on-call support during evenings and weekends • Conduct incident resolution and management to restore service and root cause analysis • Perform server, virtual host and virtual machine provisioning and decommissioning • Enhance the effectiveness of server hosting services and improve server operations efficiency and reliability
Primary skill set:
(a) Familiar with WINTEL platform (OS v2008-2016, AD, DNS, TS, NTP, FTP, SMS, WSUS, SMTP, MS SQL)
(b) Familiar with VMWare Virtualization, VCenter, Symantec EndPoint Protection software
(c) Familiar with DELL server hardware including iDRAC, DELL PowerVault storage & CISCO devices
Nice to Have skill sets : (a) Familiar with PowerShell or VB scripting (b) Familiar with Network fundamentals (DHCP, Static route, Routing, etc)
Soft skill sets : Good written and spoken English, Coordination skills, Prioritization & Time Management skills