Job Responsibilities & Requirements
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Will coordinate and lead the process to implement business and technical solutions
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Is expected to consultant with customers to identify and plan for the implementation of business
solutions
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Lead, execute and manage the implementation of the Portal with assistance of Business Owner,
PM in agreement with Stakeholders
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Consults with customers to identify service and information needs delivered through the portal
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Plans and implements the delivery of Portal services in consultation with customers, IT
department and external vendors.
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Manages the content of the Portal to ensure adherence to security while meeting the needs of
customers with support of "security officer.
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Coordinate and lead the business solution process
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Creates and executes project work plans and revises as appropriate to meet changing needs and
requirements.
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Identifies and reviews deliverables required by customers and communicates to project team.
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Recommends any risk on projects.
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Facilitates effective team and client meetings
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Holds regular status meetings with project team.
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Communicates relevant project information to superiors and clients as needed with assistance of
PM and regional communication manager
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Support to Operation team to resolves issues
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Communicates difficult and/or sensitive information tactfully.
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Establishes effective relationships and manages the day-to-day interaction with vendors.