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Inersoft Careers:Jobs

Job Details
Hiring for Service Delivery Manager - Singapore
Server Admin
Malaysia
2020-02-17 06:07:32

Job Responsibilities & requirements:

  • Understand and own every aspect of the service delivery, governance and performance.

  • Face to the business for operational services and the initial single point of contact and escalation

    for operational service issues.

  • Responsible for driving continuous improvements to facilitate good enoughteam output and

    elevating overall service experience.

  • In collaboration with Product Managers ensure releases and changes are delivered in a

    controlled and agile manner.

  • Lead the operations of services and products to achieve fit for purpose service levels in

    productivity, quality, output and cost.

  • May act as squad lead for run squads (ops or devops).

  • Minimum 8 years of experience of application ops management/ service management

 

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