Role Responsibility

• Responsible for ongoing vulnerability management by coordinating and deploying patches and server rebuilds throughout the estate.

• Responsible for operational support and maintenance of 4,900+ servers located globally, running Red Hat Enterprise Linux with some Solaris. This includes server builds, monitoring, configuration and ongoing maintenance of servers.

• Perform system administration duties across the environment to provide support services for customer.

• Perform system recoveries.

• Maintain server availability for all sites and periodically participate in DR exercises.

• Must have good problem solving, teamwork, communication and customer service skills.

• Resolve help desk escalations and process items in a ticket queue.

• There are no after-hours on call requirements, but the individual should remain flexible for critical situations.

• Troubleshoot and resolve system issues and provide operations support for bridge calls.

• Participate in the implementation of UNIX related projects for server builds.

• Monitor servers and remediate alerts that get raised.

• Being able to follow documented processes and procedures is critical.

• English language skills & good clear communication is an absolute must.

Experience

• Unix / Linux experience - preferably RHEL (6 & 7) , Solaris 8/10 is a plus

• Knowledge of server builds (kickstart/jumpstart)

• Experience with Veritas products: VxVM, VxFS, VCS and VVR

• Experience with Puppet and shell scripting; Perl or python is a plus.

• Server hardware (HP ProLiant, Dell, Sun/Oracle)

• Conceptual knowledge of storage and networking components (TCP/IP, NFS, DNS, LDAP, FTP, NTP, Samba)

• Experience with Windows Server is a plus