ScrumMaster Job Description

Essential Duties:

-          Doing everything possible to ensure delighting customers

-          Guiding the team and organization on how to use Agile/Scrum practices and values to delight customers

-          Guiding the team on how to get the most of out self organization

-          Guiding the team on self organizing to fill in the intentional gaps left in the Agile/Scrum frameworks

-          Assessing the Scrum Maturity of the team and organization and coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization

-          Removing impediments or guiding the team to remove impediments by finding the right personnel to remove the impediment.

-          Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis of healing and problem solving.

-          Facilitating getting the work done without coercion, assigning, or dictating the work.

-          Facilitating discussion, decision making, and conflict resolution

-          Assisting with internal and external communication, improving transparency, and radiating information

-          Supporting and educating the Product Owner, especially with respect to grooming and maintaining the product backlog.

-          Providing all support to the team using a servant leadership style whenever possible, and leading by example

Required Skills/Experience

-          First level Scrum Master certification (CSM, PSM I)

-          Experience playing the Scrum Master role for at least two years for a software product development team that was diligently applying Scrum principles, practices, and theory.

-          Good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency

-          Knowledge of numerous well documented patterns and techniques for filling in the intentional gaps left in the Scrum approach (example: numerous Burn-down techniques, numerous Retrospective formats, handling bugs, etc)

Preferred Skills/Experience (Any of these is a plus)

-          Second level Scrum Master certification (CSP, PSM II)

-          Knowledge of other Agile approaches: XP, Kanban, Crystal, FDD, etc

-          Knowledge and/or experience with widely successful Agile techniques: User Stories, ATDD, TDD, Continuous Integration, Continuous Testing, Pairing, Automated Testing, Agile Games

-          Applicable knowledge of the technologies used by the team

-          Experience applying a wide variety of well documented patterns and techniques for filling in the intentional gaps left in the Scrum approach (example: numerous Burn-down techniques, numerous Retrospective formats, handling bugs, etc)

-          Previous experience as a team lead

-          Excellent communication and mentoring skills