: The CRM Functional Consultant is expected to carry out full life-cycle implementations of CRM solutions.
- Functional requirement gathering and documentation
Conduct and facilitate workshops independently
- Project scoping and estimation
- Fit-Gap analysis
Prepare UAT test scripts and conduct UAT
- Post-live training and support
Prepare and assist in roll out planning , conduct roll out in phases and support users during the roll out
- Quality Assurance and Testing
- Presales Prototyping Configuration (Senior)
. Perform technical design based on requirement
. Perform coding to deliver new enhancements or fixing production problem
. Perform peer review / peer programming
Requirements:
- Candidates must have at least a Bachelor Degree
- At least 5 years of experience in MS Dynamics CRM projects for mid to large scale implementation / maintenance project. Experience working in the Singapore Public Sector projects is an advantage
- Having minimum of 4 year technical design and coding experience