Mandatory Skills

Java 2 Platform, Enterprise Edition(J2EE) (who has experience in AEM (Adobe Experience Manger) – be in setup, development etc)

Preferred Skills

Adobe Workflow Server

Brief Job Description

Role Description

Development Role

- Identify and analyze the stakeholders involved in the requirement process; prepare and lead requirement gathering activities

- Gather, analyze and formalize user business processes & requirements; verify & validate the requirements and document them into functional and non functional specifications.

- Perform screen mockup and prototype to confirm requirements, understand the project scope and ensure requirements adhere to project scope.

- Analyze and consider the integration between modules and interfaces with other systems.

- Perform requirement traceability, identify out of scope requirements and escalate scope creep; review, identify and resolve conflicting, incomplete and inaccurate requirements.

- Review requirements with stakeholders and seek timely approval, participate in negotiation of out of scope items.

- Develop technical design specification and translate technical design into process/program specification

- Perform code reviews to ensure team members apply best practices, conform to coding standards and meet specification

- Code programs based on best practices and programming guidelines adopted by project.

- Develop and perform automated unit testing; prepare test scenario, test data, capture test result to ensure the quality of the program.

- Track and resolve all reported defects to closure, analyze and identify root cause and ensure fixes are done and tested before rolling out for retest.

- Develop training material and prepare documentation including system and user manual required to support the system Support Role

- Provide post implementation support including production support, user query and change requests.

- Perform workaround and problem resolution. - Analyze and classify issues, queries, user request and perform impact analysis.

- Lead investigation of reported issues, identify root cause, implement workaround and fixes to resolve issues.

- Track all reported request, issues, etc. to closure and within SLA.

- Perform capacity planning, SLA review and regular monitoring to flag out system exception for immediate redress and correction.

- Review, verify & validate fixes are tested correctly before rolling out to production

- Ensure accurate update of configuration items, including hardware, software, documentation, etc.

- Supervision required: Works under general supervision and follows established procedures

Technical Skills Required

Technical qualifications and capabilities include knowledge of one of the following: Language: Java or J2EE or .Net family (VB, ASP, C#) or - Cobol, Database: Oracle or MS SQL or IBM DB2 or IBM Mainframe

Optional Skills

Further qualifications and capabilities will be an added advantage but not required (one or more of the following):

- Possess initiative and disposition with a strong commitment and orientation towards results and high quality standards

- Creative and strong problem solving skills and ability to think out of the box

- Team player with strong communication and interpersonal skills

- Self motivator with positive attitude and high energy

- Customer focused - Proficient in written and spoken English

- Technically competent with ability to pick up new technology

- Good analytical and Design skills

- Good SDLC and ITIL experience

- Strong presentation, persuasive and negotiation skills