Mandatory Skills

ESRI Product Suites

Preferred Skills

.NET,Java

Brief Job Description

Role Description

Development Role

- Participate in requirement gathering sessions and translate business requirements into functional and non functional requirements.

- Clarify ambiguous/conflicting requirements and ensure that that changes are documented and tracked.

- Perform screen mockup and prototype to confirm requirements; analyze and translate requirements into design using established design standards and tools.

- Produce design specifications and artifacts.

- Code programs based on best practices and programming guidelines adopted by project.

- Develop and perform automated unit testing; prepare test data, capture test result to ensure the quality of the program.

- Analyze and identify root cause and ensure fixes are done and tested before rolling out for retest.

- Develop training material and support user training; prepare documentation including system and user documentation; keep versioning of documentation.

- Participate in peer reviews and daily huddle. Support Role

- Package and deploy codes into production based on deployment practices defined.

- Monitor system to identify exceptions to normal processing and take corrective or preventive actions.

- Troubleshoot incidents and provide timely update and escalation when appropriate.

- Register and track all reported issues to closure and within SLA.

- Analyze and classify change requests and perform impact analysis.

- Provide timely handling of user queries and request.

- Actively identify areas to improve to ensure system stability and maintainability.

- Understand SLA, escalation process and critical monitoring activities required to keep the system in order.

- Supervision required: Works under general supervision and follows established procedures

Technical Skills Required

Technical qualifications and capabilities include knowledge of one of the following: Language: Java or J2EE or .Net family (VB, ASP, C#) or - Cobol, Database: Oracle or MS SQL or IBM DB2 or IBM Mainframe

Optional Skills

Further qualifications and capabilities will be an added advantage but not required (one or more of the following):

- Possess initiative and disposition with a strong commitment and orientation towards results and high quality standards

- Creative and strong problem solving skills and ability to think out of the box

- Team player with strong communication and interpersonal skills

- Self motivator with positive attitude and high energy

- Customer focused

- Proficient in written and spoken English

– Technically competent with ability to pick up new technology