Job Details
Hiring for Business Analyst CRM-Singapore
Business Analyst
Singapore
Singapore
2017-11-22 04:38:22

• Project managing the implementation of Microsoft Dynamics/CRM365 across APAC for our Corporate Solutions business
• Maximising our investment in the platform – leveraging lessons learned and best practices from other corporates
• Partnering with our Business Lines, Sales & Accounts platform and IT teams to review and refine business processes, undertaking analysis of the existing sales and marketing processes and advising on how Microsoft Dynamics/CRM365 functionality can best complement business processes
• Acting as advocate for our CRM 365 platform encouraging up take of usage
• At least 6 years’ experience implementing Client Relationship Management platforms in a complex corporate environment
• Ideally excellent understanding and knowledge of core Microsoft Dynamics/CRM 365 (alternatively we will consider Salesforce Implementation experience)
• Excellent stakeholder management skills – ability to work with both business units and our IT teams globally and regionally
• Excellent communication and problem solving skills
• Excellent business analysis and project management skills
• The role will be more of Business Analyst