Job Details
Mandarin Speaking Service Desk
IT Help Desk
Other
Malaysia
2017-11-15 04:56:50

No. Of open positions: 3
Exp: 0 to 3 years
Should be open for rotational shift (24/7 operations)

Required Skills, Competencies, Education or Experience:

 Bachelor’s degree in Computer Science or a related discipline and at least 1 year experience in Information Technology, with a minimum of 6 months in programming/analysis, 6 or more months experience in an IT Operations role supporting applications and/or infrastructure. Open to hire freshers as well.

  • Excellent communication and consultative skills, and the ability to work effectively with client and IT management and staff.
  • Broad understanding of application development and support methodologies.
  • Strong understanding of the software development lifecycle (SDLC) process, project management, database technology, and operating system components of environments
  • Excellent analytical and problem solving ability
  • Demonstrated ability to establish and maintain working relationships with peers, clients and vendors.
  • Understanding of general IT standards, policies, best practices, guidelines, processes.
  • Strong communications, consultative and interpersonal skills, including oral, written and presentation; teamwork, collaboration, facilitation, and negotiation, with the ability to work effectively with internal client from various business organizations and lines of business, and IT management and staff.
  • Candidate must foster an inclusive work environment and respect all aspects of diversity.
  • Successful candidate must demonstrate and value differences in others' strengths, perspectives, approaches, and personal choices.

 

Desired Skills, Competencies, Education or Experience:

  • Experience in application and infrastructure support.
  • Certifications related to application development and support (Primarily SAP) – Desired
  • Experience working with geographically dispersed teams of technical resources, consultants and vendors.
  • Should be able to read/write/speak in Mandarin & English is mandatory.