Mandarin Speaking Service Desk
IT Help Desk
Other
Malaysia
2017-11-15 04:56:50
No. Of open positions: 3
Exp: 0 to 3 years
Should be open for rotational shift (24/7 operations)
Required Skills, Competencies, Education or Experience:
Bachelor’s degree in Computer Science or a related discipline and at least 1 year experience in Information Technology, with a minimum of 6 months in programming/analysis, 6 or more months experience in an IT Operations role supporting applications and/or infrastructure. Open to hire freshers as well.
- Excellent communication and consultative skills, and the ability to work effectively with client and IT management and staff.
- Broad understanding of application development and support methodologies.
- Strong understanding of the software development lifecycle (SDLC) process, project management, database technology, and operating system components of environments
- Excellent analytical and problem solving ability
- Demonstrated ability to establish and maintain working relationships with peers, clients and vendors.
- Understanding of general IT standards, policies, best practices, guidelines, processes.
- Strong communications, consultative and interpersonal skills, including oral, written and presentation; teamwork, collaboration, facilitation, and negotiation, with the ability to work effectively with internal client from various business organizations and lines of business, and IT management and staff.
- Candidate must foster an inclusive work environment and respect all aspects of diversity.
- Successful candidate must demonstrate and value differences in others' strengths, perspectives, approaches, and personal choices.
Desired Skills, Competencies, Education or Experience:
- Experience in application and infrastructure support.
- Certifications related to application development and support (Primarily SAP) – Desired
- Experience working with geographically dispersed teams of technical resources, consultants and vendors.
- Should be able to read/write/speak in Mandarin & English is mandatory.